Privacy

Privacy Policy

Through this policy, Geox S.p.A. aims to inform the users and visitors of the website www.geox.com (the Website) about its policy on the Protection of Personal Data, emphasizing its commitment and focus on protecting the privacy of the Site's visitors. Please read our Privacy Policy carefully, which applies whether you access the Site and choose to simply browse using our services without purchasing any products, or if you decide to make purchases

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Navigation within the Website is free and does not require registration, with the exception of certain areas in which you may freely and expressly provide a set of personal data to access certain services (e.g. to register for the Geox Single Digital Profile, sign up for the newsletter or request information, etc.). When we ask you to provide your personal data to access these additional services, we will always inform you in accordance with EU Regulation 2016/679 General Data Protection Regulation (the “Regulation”) about the purposes and methods of use of the data as well as your right to request the deletion or updating of the data at any time.

In accordance with the Regulation, we are providing you with the following information.

1. Who is the Data Controller

Geox S.p.A. (“Geox”), with registered office in Biadene di Montebelluna (TV), Italy, Via Feltrina Centro no. 16, [email protected], is the company that processes your personal data.

  • Geox Retail S.r.l., via Feltrina Centro 16, 33144 Montebelluna, VAT No. IT05563231009;
  • Geox Deutschland GmbH, Wilhelm-Wagenfeld-Strasse 22 - 80807 München Registernummer/Register no.: HRB 155937 USt-IdNr: DE813486969;
  • Geox AT GmbH, Seilerstätte 16, 1010 Wien, Österreich Handelsgericht Wien, FN 355622 z VAT: ATU66105458;
  • GEOX RESPIRA S.L., Sociedad unipersonal Pasaje Permanyer n.5 08009 Barcelona, España VAT Code B62826425;
  • Geox France Sarl, 432 Avenue André Lasquin, 74700 Sallanches France, VAT FR 11410882914;
  • Geox Holland B.V., Verlengde Poolseweg 14, 4818 CL Breda, The Netherlands, Vat L808308415B01 and its branches;
  • Geox Hungary KFT, Kálvin tér 12. III. em., 1085 Budapest – Hungary, Registration number: 01-09-675970, Tax number: 11773250-2-42 – EU VAT number: HU11773250;
  • Geox Suisse SA, Via Balestra, 27 – CH 6900 LUGANO, VAT Code CHE-109.592.205, CH – 6901 LUGANO;
  • Geox U.K. Ltd, 4th Floor, 62 Cornhill, London EC3V 3NH, UK, VAT number GB 779093087, Registered in England and Wales - Company number 4303095

You may request further information by writing to [email protected].

When we refer to “Geox” below, we are referring to Geox S.p.A. and the companies of the Geox group (except where specified otherwise).

2. How to contact us and the Data Protection Officer

If you have any questions, need information or wish to exercise your rights, you can contact us by sending an e-mail to [email protected] or by writing to: Geox S.p.A., Customer Service, Via Feltrina Centro no. 16, 31044, Biadene di Montebelluna (TV), Italy.

The Data Protection Officer can be contacted by e-mail at [email protected].


3. The data processed

Registration is not required in order to access the Website. However, there are sections of the Website that require registration or the use of a username and password (e.g., to sign up for the Geox Single Digital Profile, or to complete the online purchasing process), or services for which you need to provide your details (e.g., to access newsletter services, to contact us, etc.).

Generally, the provision of personal data is optional, but failure to provide the requested data may prevent Geox from granting access to the Site's services. The data required from time to time are indicated in the data collection forms on the Website with an asterisk (*).

Data relating to the connection and navigation within the Website (such as the URI-Uniform Resource Identifiers of the resources requested, time of the request, method used in submitting the request to the server, size of the file obtained in response, the numeric code indicating the status of the response provided by the server (successful, error, etc.) and other parameters regarding the user’s operating system and IT environment) are collected only for the purpose of extracting anonymous statistical information on the use of the Website and to check its correct operation. Such data is immediately deleted following the processing. The data may be used to ascertain liability in the event of possible computer crimes that harm the Website: excluding such cases, the data shall be deleted once the time needed to provide the services illustrated on the Website has passed.

With reference to data relating to navigation within the Website, see also point 8 below concerning the Profiling Tools used by the Website. 

4. Why we process your data

Data are collected and processed for purposes strictly related to the use of the Website, its services and the purchase of products online. The purposes for which the data are used are detailed in the specific policy statements provided by the Website whenever there is data collection. We would ask that you read the policy statements which in each case explain the characteristics of the data processing that will be performed (e.g. for registration for the newsletter service, to access your profile, for Geox products sold online). Your data shall be processed in full compliance with privacy legislation.

5. How we process your data

Data may be processed in both electronic and paper form (e.g. for the handling of purchases on the Website). Geox guarantees that the personal data provided through the Website will be processed lawfully and properly, in full compliance with applicable legislation, and that the data provided during registration kept strictly confidentially. We implement security measures to ensure the security of the Website and all information collected is transmitted through a secure connection to prevent interception by outsiders.  

6. How long we keep your data

Any data provided by users shall be processed for the length of time specified in the specific policy statements provided at the time of data collection.

With regard to the retention times for data collected through the use of profiling tools (e.g. cookies), please see point 7 below and our Cookie Policy.

The data shall not be communicated or disseminated to third parties except within the limits and conditions expressly indicated in the policy statements provided in each case (i.e. product shipping data may be communicated to couriers).

7. Links to other websites

This information is provided only for the website www.geox.com and not for any other websites that a user may access through a link. Geox cannot be held liable for personal data provided by users to external parties or any websites linked to this Website.

8. "Tracking” and/or targeting tools

Geox shall not transmit any communications of a promotional and/or advertising nature without the user's prior express consent.

The Website uses cookies and other tracking instruments, which may be technical (i.e. to facilitate navigation and use of the Website) and/or profiling (i.e. to analyse users and their behaviours and preferences, and provide them with personalised advertising).

For a detailed explanation of tracking instruments used by this Website and how to deactivate them, please read our Cookie Policy. 

9. Data processors and disclosures of personal information

The data processing connected with the services provided by the Website are carried out: (i) at the headquarters of Geox S.p.A. (indicated above), (ii) by companies providing services related to the management of the Website, appointed as external data processors. A complete list of external data processors appointed by Geox can be obtained by contacting [email protected].

At Geox, your data will be processed by specifically authorised individuals (specifically those from the Web and Information Technology Department).

10. Transfer of your data outside the European Union

The Data collected through the Website are generally not transferred abroad, as the processing is carried out through providers that use servers located in the European Union (or European Economic Area). Nonetheless, in some cases, to enable us to properly manage the Website or upon consent from the User, your personal data may be subject to transfer to countries outside the European Union/European Economic Area (e.g. the data collected through certain cookies and social network tracking instruments, including from Facebook or Instagram).

Based on the privacy regulations applicable, specific consent to the transfer is not necessary when the transfer is made to a country that guarantees an adequate level of protection (e.g., with UK or USA, Article 45 of the Regulation) or based on the adoption of appropriate safeguards (Articles 46 and 47 of the Regulation), and, specifically, based on the adoption of binding rules for the group of companies or the adoption of contractual clauses approved by the European Commission: transfer of data collected through the Website (e.g. through cookies/tracking instruments) is governed by those contractual clauses (e.g. https://www.facebook.com/help/566994660333381?ref=dp).

To receive more information on the transfer of data and the safeguards set out for their protection, as well as on the means for obtaining that data or the place where they have been made available, send a simple request to [email protected].

11. Your rights

By writing to [email protected], you may at any time exercise your rights under Articles 15 to 22 of the Regulation, including accessing your personal data, updating them, requesting their erasure, requesting a copy of them, revoking your consent or opposing to the processing of them.

Please read your Privacy Rights in detail.

12. Who you can contact to submit a complaint

If you believe that the processing of your data violates the provisions of the Regulation, you may always make a complaint to the Italian Data Protection Authority (www.garanteprivacy.it), or to the Data Protection Authority of the country in which you reside, work or, finally, of the place where you believe the violation occurred.

13. Applicable law

This Privacy Policy is governed by EU Regulation 2016/679 and Italian law. The Regulation ensures that the processing of personal data is carried out in accordance with the fundamental rights and freedoms and the dignity of data subjects, with particular reference to confidentiality, personal identity and their personal data protection rights.

14. Revision clause

Geox reserves the right to revise, amend or simply update this Privacy Policy, in whole or in part, at its sole discretion, in any manner and/or at any time, without notice, including to take account of changes to the law or regulations regarding the protection of personal data. Users will be notified of changes and updates to the Privacy Policy by publishing them on the homepage of the Website; they will be binding as soon as published and communicated. Please access this section regularly for publication of the most recent and updated Privacy Policy or check your e-mail.

Cookie Policy

The website uses cookies and other tracking tools to (i) allow the proper functioning of the Site and the provision of related services; (ii) carry out aggregated statistical analyses to understand and improve the user's browsing experience (e.g., counting the number of visitors to the Site, understanding how popular a product or service is, etc.); (iii) analyse the preferences and browsing of users who visit the Site to send advertising in line with their expressed preferences and personalise the content.

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The information below relates both to the use of “cookies” and to other tracking tools that may be used (except where otherwise indicated). For practicality, we will use the term “cookie” to refer to all the different tracking technologies, save where expressly indicated otherwise.

Information about who we are, how we process personal data, how you can contact us and what your privacy rights are can be found in the Privacy Policy accessible from the privacy section of the Website: https://www.geox.com, Privacy. 

Pursuant to Article 13 of Regulation EU 2016/679 General Data Protection Regulation (the “Regulation”) and Directive 58/2002, as amended, Geox S.p.A., as the Data Controller (“Geox” or the “Company”), provides the following information.

1. What is a cookie

Cookies are text files that are sent from a web server (i.e. the computer where the website visited is ‘hosted’) to the user’s browser (Microsoft Edge, Mozilla Firefox, Google Chrome, Opera, Safari, etc.) and stored on the device, whether fixed or mobile, used for browsing. The cookie allows the Website to identify the user’s device, through the information stored in it, each time the user reconnects to the Website through that device. 

Through the use of cookies (or other tracking tools) we can make it easier for you to navigate the Website, as well as analyse your preferences and tastes by verifying your navigation (profiling activities), and consequently offer you a promotion of products and services that are more consistent with your interests and expectations (e.g. by displaying advertisements in line with your interests).

Cookies can be either “session” cookies (when they are only stored for the duration of the website browsing session and are deleted when the browser is closed), or “persistent” cookies (when they are stored for a longer period of time, until they expire or are deleted by the user). Moreover, cookies or other tracking tools may be either “first party” (when they are created and used only by the owner of the website that issued them and are not transferred to third parties) or “third party” (when they are issued and managed by parties other than Geox).

An example of other tracking tools is ‘tracking pixels’, small pieces of code integrated into the website which, once downloaded onto the user’s browser, allow the social media provider (e.g.., Facebook, Instagram, tiktok) to monitor the user’s session, collecting data for analysis and user profiling purposes.

Cookies and tracking tools do not collect information that directly identifies the user.

2. What types of cookies (or tracking tools) the Website uses

Cookies and technical or necessary tools

These are the cookies used to ensure navigation and therefore the telematic transmission of data on the network are strictly necessary for the provision of the services provided by the Website.

These cookies may be both first-party and third-party cookies and do not require the user’s prior express consent as they are strictly necessary to provide the service requested by the user of the Website. 

 

Statistical cookies 

Analytical cookies, also from third parties, allow us to understand how the site is used by users. These cookies do not collect information that directly leads to your identity or to your personal data. The information collected is normally processed in aggregate and anonymous form through the use of partial IP obscuration mechanisms. Those cookies, with the application of further security and minimization techniques, are treated as equivalent to technical cookies and do not require prior consent from the user. Should such measures be not applied, the use of these cookies will require the express and informed consent of the user.

 

Personalisation cookies

Personalisation cookies record users’ preferences in using the Website (e.g., the language selected and specific country) or facilitate the user browsing within the Website, for example by storing the data provided by the user while filling in the forms on the Website (user input cookies), to recognise the user after they logged-in the Website (cookies for authentication). These instruments are not strictly necessary for browsing the Website and, if kept after closing the browser, they require the user’s consent. Such cookies may be released either from first or third parties.

 

Profiling (or marketing) cookies

These are cookies that are used to create profiles of the user, for example, in order to send advertisements that are consistent with the user’s preferences (e.g. by using these cookies, the user will be able to see advertisements for the products in which they have expressed an interest on other sites). They can be either first-party cookies or third-party cookies; session or persistent cookies.

Other tracking tools (e.g. Facebook pixels) also work in a similar way (e.g. by allowing advertisements to be displayed to the user on the social network or to remember that the user has visited the Site).

The use of these cookies and tools requires the express and informed consent of the user.

Your consent will only be required when you first access the Website: afterwards, we will use a technical cookie to store your consent so that you can access the Website pages directly when you return. Your consent may be withdrawn at any time in the manner specified in paragraph 3 of the Cookie Policy.

No other user profiling tools are used on this Website without your consent (e.g. spyware).

 

Third-party cookies

The Website uses both “first-party” cookies and tracing instruments, i.e. issued by Geox and by the Website, and “third-party” cookies and tracing instruments (e.g. Google Analytics, Social Network cookies, etc.), i.e. instruments issued and managed by subjects other than Geox.

On the Website you can also find social buttons/widgets (social plug-ins), i.e. those particular ‘buttons’ depicting the icons of social networks such as Facebook, instagram, X, etc.. These buttons allow users who are browsing the Website to reach and, in some case, to interact with social networks with a “click”. For more information, see paragraph 8.

3. Your consent

When accessing the Website, the user is shown a warning banner regarding cookies and other tracking tools that may be used.

The banner provides summary information that allows the user to understand which cookies/tools are used and for what purposes; in addition, by using the “settings” button the user can also check in detail which types of cookies and tools are used.

The user is therefore free to choose whether and which cookies and other tracking tools to authorise.

We will record whether the user granted or denied consent to directly access the pages of the Website without having to view the banner once again, save for particular cases (e.g., if the user deletes cookies or if the users must be updated regarding the cookies used).

Your consent applies to the following websites: www.geox.com

4. Deactivating/deleting cookies via web browser

You can in any case deactivate/activate or delete cookies at any time by using the settings of your web browser. In particular, if you do not wish to receive cookies, you can set your browser to warn you when a cookie is being sent, so that you can decide whether to accept it or not; you can also automatically refuse all cookies by activating the appropriate option in your browser. You can also delete specific cookies that have already been stored within your browser, or block specific websites from storing cookies on your computer, or block third-party cookies.

 

Each browser (Firefox, Chrome, Edge, Safari, Opera, etc.) has its own method of managing cookies: in the settings or preferences panel, it is possible to modify/manage the parameters relating to cookies and/or delete them.

In order to do this, it is necessary to consult the information in the browser’s user manual (Help Page) or click on the following links:

You can also manage your cookie preferences at http://www.youronlinechoices.com.  

5. Who will have access to your data

The data collected via cookies and other tracking tools will not be disclosed to the public and will be processed by specifically authorised persons within Geox (in particular the CRM, e-commerce, marketing and information technology departments),

In order to manage the Website and, if you give your consent, to analyse your preferences, your navigation and to allow you to view content and promotional announcements that may be of interest to you. The data will be processed by (i) companies in charge of managing the Website, and (ii) providers of computer services. These subjects will act as Data Processors designated by Geox.

5.1 Social networks

Browsing data may, in some cases, be transmitted to social networks (e.g. Facebook, Instagram, tiktok, etc. – see the table below for the list of social networks that interface with the Website). In general, the interaction between a website and a social network is used, for example, to:

  • (i) allow users to log-in through the social network (e.g. when you choose to log-in to our reserved area of the Website using Facebook, data is exchanged between the social network and the Website, to enable user recognition and authentication);
  • (ii) allow content to be shared on social networks (e.g. if you use the sharing function – the social plug-in – you can post, and thus share, the content that interests you on your social profile);
  • (iii) display promotional and advertising content when you visit social networks (e.g. the social network may show you advertisements relating to the Geox brand and the products you have viewed on the Website). This may mainly occur in two ways:
  •     a. the data regarding your browsing on the Website, collected through cookies or other tracking instruments shall be shared with the social network which, having identified you, will display advertising co ntent, then provide Geox with statistics on the advertising campaigns carried out;
  •     b. if you have provided your email address, this may be exchange (in an encrypted and protected manner) with the social network which, having identified you through your email address, will display advertising content, then provide Geox with statistics on the advertising campaigns carried out.

For such processing, the social networks will process your data – as joint data controllers (Article 26 of the GDPR) or autonomous data controllers - to the extent necessary to, for example, display news/advertisements relating to Geox.

 

Some information on the processing carried out by social networks within the Website is provided below:

 

The joint data controller is Meta Platforms Ireland Ltd. 4 Grand Canal Square, Grand Canal Harbour, .Dublin 2 Ireland.

A joint controller arrangement (Article 26 of the Regulation) governs the processing of personal data using the tracking instruments provided by Facebook and present on the Website: the arrangement determines the respective responsibilities for compliance with the obligations under the Regulation regarding joint processing. A copy of this agreement is available at the following link: https://it-it.facebook.com/legal/controller_addendum (by selecting your language at the bottom of the page).

Instead, Meta is the autonomous data controller for the processing of user data carried out subsequently. As data controller, Meta is responsible for providing the data subjects with the information regarding the processing carried out or allowing them to exercise their privacy rights (Articles 15 – 20 of the Regulation).

The Website uses cookies and tracking instruments from Meta (e.g. pixels) to (i) display promotional and advertising content personalised to users, (ii) provide statistical reports on advertising campaigns and user browsing of the Website, and (iii) improve the posting of content on the Website.

For these purposes, the data regarding your browsing on the Website, collected through cookies or other tracking instruments shall be shared with Meta.

Details on how Meta processes the data, the related legal basis of processing and how you can exercise the privacy rights granted by the Regulation against Meta are available at https://www.facebook.com/privacy/policy/?entry_point=data_policy_redirect&entry=0. 

The Facebook Data Protection Officer can be contacted at: https://www.facebook.com/help/contact/540977946302970 

 

The Data Controller is Pinterest Europe Limited, with headquarters on the 2nd Floor, Palmerston House, Fenian Street, Dublin 2, Ireland.

The Website uses cookies and tracking instruments from Pinterest (e.g. pixels) to (i) display promotional and advertising content personalised to users, (ii) provide statistical reports on advertising campaigns and user browsing of the Website, and (iii) improve the posting of content on the Website.

For these purposes, the data regarding your browsing on the Website, collected through cookies or other tracking instruments shall be shared with Pinterest.

The details of the arrangement with Pinterest regarding personal data processing can be viewed in Exhibit B at the following link: Pinterest Business

More information on the processing carried out by Pinterest is available at: Privacy Policy | Pinterest Policy (by selecting your language in the footer of the page)

The Pinterest Data Protection Officer can be contacted at the following link: Contact form of the data- protection- officer | Pinterest Help (by selecting your language in the footer of the page)

TikTok Technology Limited (an Irish company) and TikTok Information Technologies UK Limited (a UK company) are the joint data controllers.

The Site uses TikTok tracking tools (e.g. pixels) to (i) display customised promotional and advertising content to users, (ii) provide statistical reports on advertising campaigns and users’ browsing of the Site, (iii) improve the publication of content on the Site.

For these purposes, data relating to the user’s navigation within the Site and collected through tracking tools are shared with TikTok.

More information on the processing carried out by TikTok is available at: Data Protection Policy | TikTok

The TikTok Data Protection Officer can be contacted at the following link:

Contact the Data Protection Officer (tiktok.com)

For more information on the processing carried out by social networks, please check the privacy policies provided by the social networks (also by clicking the “Manage Cookies” link on all pages of the Website, you can see the list of cookies/tracking instruments used on the Website and the links to their respective policies).

6. Your rights

By writing to [email protected], you may at any time exercise your rights under Articles 15 to 22 of the Regulation, including accessing your personal data, updating them, requesting their erasure, requesting a copy of them, revoking your consent or opposing to the processing of them.

Please read your privacy policy in detail.

7. Transfer of data outside the European Union

The Data collected through the Website are generally not transferred abroad, as the processing is carried out through providers that use servers located in the European Union (or European Economic Area).

Data collected using cookies and other tracking instruments – specifically of Social Networks – can be transferred outside the European Union (e.g.: the data collected using the Facebook tracking instruments are subject to transfer). Based on the privacy regulations applicable, specific consent to the transfer is not necessary when the transfer is made to a country that guarantees an adequate level of protection (Article 45 of the Regulation) or based on the adoption of appropriate safeguards (Articles 46 and 47 of the Regulation), and, specifically, based on the adoption of binding rules for the group of companies or the adoption of contractual clauses approved by the European Commission: transfer of data collected through cookies/tracking instruments is governed by those contractual clauses (es. https://www.facebook.com/help/566994660333381?ref=dp).

To receive more information on the transfer of data and the safeguards set out for their protection, as well as on the means for obtaining that data or the place where they have been made available, send a simple request to [email protected].

8. Details of the cookies and tracking tools used by the Website

In order to allow you to make a free and informed choice, we indicate below (i) the provider and identification of cookies/tracking tools, (ii) their characteristics and purposes and (iii) their duration/expiry. The same details information is available at the “Manage Cookies” link on all pages of the Website, where you can see the list of cookies/tracking instruments used on the Website.

Cookie Statement last updated on 05/03/21 by Cookiebot: